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This is ONE example of the heartfelt thanks many Veterans send to our 4 Provincial Service Officers and their Assistants = TEAM for enhancing a Veterans’ or their dependents’ quality of life.

Subject: Letter of Appreciation and Thanks

Please accept the following letter (with the hopes for publication) for the Legion Magazine.

My brothers and I grew up in a “Legion” household. Our father was in the Royal Canadian Navy and served on

the frigate “Swansea” out of Halifax during the Korean War (1950-55).
Our grandfather was a WW1 Army veteran

– both were members of the Legion Branch 365 Richmond Hill, Ontario.
Our grandfather was also past president of the

Legion’s Beaverton, Ontario branch. In our adulthood we all joined the Legion as Associate members and enjoyed many events.

There were meat pie dinners prepared by the Ladies Auxiliary, Remembrance Day Ceremonies we attended, parades (our dad was in the Colour Party for the Richmond Hill Pipes and Drums) and of course, Warriors Day at the CNE in Toronto
(this would signal the near end Of summer and back to school time).
Many wonderful memories were made.

Fast forward fifty years and both our father and grandfather are gone and my mom is a widow struggling to make ends meet. A benefits claim was denied by VAC and an appeal was filed.
Once again the Legion is back in our lives – this time to assist my mom with the appeal process which resulted in the claim being awarded in her favour and thus, securing her financial security for the remainder of her life.

Marg Rhomann of the Legions Central Command office (Aurora, Ontario) and the team at the Bureau of Pension Advocates (Lisa and Karen) are to be congratulated, acknowledged and praised for their dedication, extensive knowledge and top notch communication skills for their ability to navigate through a
confusing government process for a senior citizen .

We encourage other families dealing with this type of “red tape” and “declined” claims to please contact a Legion Command Office for
Assistance. We are certainly glad that we did and will be forever grateful to them for ensuring our mothers last years are comfortable ones.

Yours sincerely,

(The family)